If you’ve got a query about any of our products you should find the answer here.

General questions
About Cream

How does waxing work?

Wax adheres to the hair shaft (and not the skin), which is then removed from the root by the mechanical action of removing the wax or fabric strip from the skin. Hair regrowth is soft to the touch and you will not need to depilate again for up to 4 weeks.

Is Waxing suitable for everyone?

Waxing is not suitable for the elderly or diabetics, and though suitable for pregnant women, may cause bruising. Certain areas of the body should only be waxed if you have previous waxing experience. See the Precautions and Direction for Use Leaflet for further information. It is advisable for children under 16 to be supervised by an adult when using any depilatory method.

How long should one wait before using Veet® after having shaved?

After waxing, hair can take up to 4 weeks to grow back, although hair growth is very individual, so timings vary. Hair should be between 2 and 5mm long as a minimum, depending on which Veet® product you are using.

How long do I have to wait between applications of Veet® Wax products?

Hair growth is very individual so timings vary. Hair should be between 2 and 5mm long as a minimum, depending on which Veet® wax product you are using.

Is it okay to sunbathe after using wax?

No. We advise that you wait 24 hours before sunbathing.

How long can I keep the wax products?

There is no specific expiry date for wax products. As with all cosmetics unless stated on pack Veet products can be used for a period of 3 years.

Why do I need waxing experience for my underarms and bikini line, but not for my legs?

Because the bikini line and underarms are more sensitive and challenging areas to wax than legs.

Why can't the wax come into contact with water?

Water will prevent proper adhesion of the wax.

Can both men and woman use wax products?

Yes. The Veet® range now includes Veet® for Men Wax Strips.

Where can I get additional Fabric Strips for the Warm Wax products?

Go to the Contact Us page of the website, complete the Contact Form with your details and request for Fabric Strips, and we will send some in the post. Remember that the strips are re-usable they just need a quick rinse in water.

Veet® Warm Wax Roll-On™

Is this the same product as ‘Institute Warm Wax’ - on sale elsewhere in Europe?  If not, how does it differ?

No, this is a quite different product - in a modern, easy to use roll on format. Institute Warm Wax is available only in continental Europe.

Is this product resin or sugar based?  What is the difference?

Veet® Warm Wax Roll-On™ is sugar based. The main benefit of sugar based waxes is that wax residue can be rinsed off with water. It’s also kinder to the skin.

Isn’t there a difference between how you use/heat resin/sugar waxes?

There are a number of ways of using wax, both warm and cold. Veet® produces microwaveable waxes in both resin and sugar versions as well as cold wax treatments which are applied directly to the skin. Veet® provides the choice dependent upon the particular need and preference of the user. All Veet® products contain detailed instructions on how to use the product to get the optimum results.

I have used warm wax products before - how is this different from other Veet® waxes?

This product has been designed for ease of use - simply roll on and, using the strips provided, pull off.

I have used waxes before - do I still have to patch test?

We recommend that you always patch test on the area you plan to wax at least 24 hours in advance, even if you are a regular user.

Why do you need to 'invert' the pack - how many times? Do you mean shake it?

No, it does not need shaking, simply turn upside down 2-3 times. If you do not mix the wax properly, the temperature will not be even throughout the pack. Always check the temperature indicator before using the wax. We also recommend trying the wax on the inside of your wrist immediately before use to ensure the temperature is comfortable for you.

Where can I use Veet® Warm Wax Roll-On™?

Veet® Warm Wax Roll-On has been designed for use on the legs, underarms and bikini line. This product is NOT suitable for use on face, head, breast, perianal or genital areas. The product should also not be used on varicose veins, moles, broken, irritated, sunburnt skin or on skin which has suffered an adverse reaction to waxes in the past.

For how long should I heat the wax in the microwave?

Always follow the instructions on the pack, and remember that microwave ovens can vary - if the wax is not sufficiently heated, or if you are interrupted, always check the warning “X” on the pack and then test the product before use on one of the special strips to make sure it is flowing properly, and on the inside of your wrist to test the temperature. Reheat only as instructed.

Always take care in handling the product - leave for 2 minutes after heating - and if the pack looks at all deformed or any of the wax has overflowed or spilt, leave it for at least half an hour before touching.

I do not have a microwave so does that mean I cannot use the product?

Not at all - the product is equally effective if heated in a saucepan, as long as the instructions on the pack are followed carefully, and you get no water in the product.

I can’t remove all the foil from the container top - is it still safe to microwave?

Always remove all foil before putting Veet® Warm Wax Roll-On into the microwave. Microwaving foil can be dangerous.

Veet® Wax Strips

Veet® Wax Strips

How do Veet® Ready-to-Use Wax Strips work?

The Strips, when smoothed onto skin, adhere to the hair shaft (and not the skin). The hair shaft is then removed from the root by the mechanical action of removing the strip from the skin.

How do I get the best results?

Always follow the Directions for Use and Precautions. See Helpful Hints and Beautician Tips on the leaflet. Skin should be clean and dry. Always remove in the opposite direction to the hair growth in one swift movement. Hold the skin taut with one hand and make sure you keep the strip parallel to the skin.

I tried waxing once and had trouble getting the wax off! Is there an easy way to remove wax from the skin if it doesn't come off when you remove the strip or cloth?

Veet® wax strips are resin based and not water rinsable. Remove residue of wax using a Perfect Finish wipe from the box. Alternatively, use cotton wool soaked in baby oil or body oil.

Which Veet is \nright for you?

Get Touchably Smooth

Veet Products